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Clear answers before you connect a real number.
Use the synthetic buyer test first. A real workspace then guides company setup, project publishing, WhatsApp readiness and annual subscription management.
- Last reviewed
- By
- LeadToDeal product team
Recommended setup order
Complete the foundation before allowing automated conversations.
- Create the company and enable an authenticator
- Publish one project and current inventory
- Review knowledge and qualification rules
- Connect the customer-owned WhatsApp account
- Test handoff before activation
Direct answers
Before you start
Where can I manage the subscription?
Owners and administrators use Settings → Billing. Polar checkout and portal access appear only when production billing is enabled.
What happens when usage is exhausted?
Incoming leads remain recorded and route to people. Additional capacity requires an explicit purchase.